Opsgenie and Zenduty are two of the most effective tools that can be used by organisations to address and alleviate various struggles related to incidents alerts and responses. There are many Opsgenie alternatives but which one do you go for?
Let us take a look at Zenduty and Opsgenie key metrics:
● Functionality
Zenduty collaborated with third parties like Jira to enhance its integration abilities. This is what makes Zenduty more responsive than Opsgenie. Apart from this, both these tools offer alert management, alerting systems, on-call management and other features for incident alerting and resolving.
● Ease Of Usage
Zenduty has a complete and simplified incident alert framework that seamlessly integrates into the existing workflow and affiliates’ ease of usage. Opsgenie also has an intuitive incident management system but Zenduty allows an organisation to implement the incident management best practices that are further perfected by superior integration.
● Pricing
Opsgenie has better pricing as compared to Zenduty but the kind of attention to detail and reliability offered by Zenduty is unprecedented. In fact, there are many features and plans in Zenduty that can be tailor-made for the needs and desires of the organisation.
● Routing And Alerting
Zendity allows an organisation to avail the benefits of a dynamic routing alert system that enables the right person or team to be notified about a certain incident at the right time. Opsgenie also has a robust start and routing system but the integrated communication system and alert routing system along with its ability to allow an organisation to make data driven improvements make Zenduty an ideal pick for you.
● Unified Communications
Zenduty allows an organisation to manage an incident from Slack, Team’s and other collaborative communication channels. These conversations can be archived and used for future reference. Zenduty is more user-friendly and intuitive as compared to Opsgenie as it allows you to manage and compare the incident response time and for various incidents on your smart watch and other devices.
Conclusion
The choice between Opsgenie and Zenduty depends upon the kind of specific requirements and budget that you might have for your incident alert system. Where Opsgenie proves itself on a robust alert management system, Zenduty stands apart owing to ease of usage, focus on automation and seamless integration abilities. While making your choice, it is advisable to opt for a system that reduces your incident downtime and infuses nicely into you workflow and organisational communication.
